Counter Sales Support - Jakarta

Join Rivindi Artha Mandiri as a Counter Sales Support in Jakarta and become the face of our customer service excellence! In this dynamic role, you will engage with walk-in customers and online buyers, providing exceptional service and expert product knowledge. Our team in Jakarta Pusat is the heart of our retail operations, and we're looking for a passionate individual to join us in delivering an outstanding customer experience.

As a Counter Sales Support, you'll be the first point of contact for our customers, ensuring they leave with a smile and a positive impression of our brand. You'll handle transactions, answer questions, and offer personalized recommendations, all while maintaining a friendly and professional demeanor. This is a fantastic opportunity to grow your sales and customer service skills in a fast-paced environment.

📋 Tanggung Jawab Pekerjaan

• Greet and assist customers at the counter, providing exceptional service and product knowledge
• Handle cash transactions and process sales, ensuring accuracy and efficiency
• Answer customer inquiries and provide product information, helping customers make informed decisions
• Upsell and cross-sell products to increase sales and customer satisfaction
• Maintain a clean and organized sales counter, ensuring a pleasant shopping experience
• Collaborate with the sales team to achieve daily and monthly targets
• Provide feedback to the sales team on customer preferences and needs
• Adhere to company policies and procedures, ensuring compliance and consistency

🎓 Kualifikasi & Syarat

• Minimum 1 year of experience in retail or customer service, preferably in a sales support role
• Excellent communication and interpersonal skills, with the ability to build rapport with customers
• Strong product knowledge, with the ability to explain features and benefits effectively
• Attention to detail, with the ability to handle cash transactions accurately and efficiently
• Ability to work well under pressure and meet sales targets
• Friendly, professional, and customer-focused attitude
• Fluency in Bahasa Indonesia, both written and spoken
• Ability to work in a team environment and collaborate with other departments

🛠️ Keahlian

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